Shift notes
A guided note for every resident on every shift. Once signed it is locked, and any later detail is added as a dated addendum.
For care homes, group homes and supported living
Take the hassle out of shift & incident reporting.
- Less time on paperwork, more with residents
- Nothing missed at shift change
- Ready for any audit
Kept in CanadaStored in Montréal, on Google Cloud
Two-step sign-inA password and an authenticator code
Every view loggedWho opened what, and when
Daily backupsWith point-in-time recovery
See it
Clear for managers. Quick for the people on shift.
Screens show example residents, not real people.
What it does
Everything a shift needs to write down, and nothing it doesn't.
Incident reports
Filed in minutes, sent straight to the right manager to review, with the people who were told recorded alongside.
Handovers
What the next shift needs to know, in one short list for each house, so nothing is lost at shift change.
Review for managers
A queue of what needs a manager's eye, and a dashboard of which shifts are documented and which are not.
Office-only sign-in
Support workers can be limited to your homes' networks. Anywhere else, an administrator approves the sign-in in real time.
A careful AI assistant
Optional. Helps tidy wording and summarise the day, runs in Canada, never signs or saves anything, and every use is logged.
Privacy and security
Built for the records you are trusted with.
Personal and health information deserves more than a shared drive. Support Magna is designed around the duties you already have.
Ask about security
- Your own locked database. Each organisation's records are kept apart from every other's.
- Need to know. Staff see only the residents they support. Even our own team cannot open your residents' records.
- A full activity log. Every record opened, signed or changed is recorded.
- A written agreement. Your administrator reads and signs a service and information management agreement written for Alberta's Health Information Act before records are added.
- Encrypted and backed up. In transit and at rest, with daily backups kept in Canada.
How it works
Up and running without a project.
1We set up your account
Your own secure space and your own web address, with your logo and colours.
2You add homes and staff
Houses, residents and the people who support them. Each person gets their own sign-in.
3Your team starts writing
On the phones and tablets they already have. Managers see what needs review the same day.
Talk to us
See it with your own homes in mind.
Book a 30-minute walkthrough, or send us a question. We reply within one business day.
- A demo on example residents, never real ones
- No obligation and no card needed
